
A VPN can be useful for improving privacy and securing your internet connection, but choosing a VPN isn’t simply a matter of finding the provider with the most servers or the lowest advertised price.
VPN services can differ significantly in their privacy practices, supported devices, connection features, server networks, pricing, and additional tools.
The right choice depends on what you want the VPN to do.
Before subscribing, it’s worth looking beyond the headline features and asking a more important question:
Does this VPN provide the privacy, security, compatibility, and features you actually need?
What Does a VPN Do?
A virtual private network, or VPN, creates an encrypted connection between your device and a VPN server.
This can be useful when you’re using networks you don’t fully control and can help prevent other people on the local network from viewing the contents of your VPN-protected traffic.
CISA describes VPNs as a way to establish secure communications across networks that may otherwise be unprotected or public.
A VPN can also make websites generally see the VPN server’s IP address instead of the IP address associated with your internet connection.
However, a VPN does not make you completely anonymous or protect you from every online threat.
That distinction is important when comparing services.
1. Start With the VPN’s Privacy Policy
If privacy is the reason you’re considering a VPN, the provider’s own privacy practices should be one of the first things you investigate.
A VPN service operates infrastructure through which your connection is routed, so you should understand what information the provider collects and how it handles that information.
Look for information about:
- Account information
- Connection or diagnostic data
- Device information
- Usage information
- Cookies and website analytics
- Data retention
- Third-party sharing
- Legal requests and disclosures
Don’t rely solely on phrases such as “private,” “secure,” or “no logs.”
Read the provider’s privacy documentation and determine what those claims actually mean.
The FTC recommends comparing privacy protections and reviewing privacy notices to understand what information a service collects, how it uses that information, and whether it shares information with others.
2. Understand the Provider’s Logging Practices
One of the most frequently discussed VPN features is a provider’s logging policy.
You may see terms such as:
- No-logs VPN
- Zero logs
- Activity logs
- Connection logs
- Diagnostic logs
But these terms don’t necessarily mean the same thing across providers.
A provider may not record your browsing activity while still collecting limited information needed to operate an account or troubleshoot the service.
When comparing VPNs, look for a clear explanation of:
What is collected?
Why is it collected?
How long is it retained?
Is it shared with third parties?
Has the provider undergone any independent assessment of its logging practices?
The more clearly a provider explains these practices, the easier it is to understand what you’re actually getting.
3. Look at Encryption and Connection Security
Encryption is one of the fundamental features of a VPN.
CISA describes VPNs as using encryption to create a protected connection across networks that may otherwise be untrusted.
When comparing VPN providers, look for information about:
- Encryption standards
- VPN protocols
- Authentication methods
- Secure connection establishment
- Protection against connection leaks
You don’t necessarily need to understand every technical detail to choose a VPN, but a provider should be reasonably transparent about the technologies it uses.
4. Check Which VPN Protocols Are Supported
VPN protocols determine how your device establishes and maintains the VPN connection.
Different protocols can have different characteristics involving:
- Speed
- Security
- Stability
- Device compatibility
- Network performance
Some providers offer several protocol choices, allowing users to select between different connection characteristics.
You don’t necessarily need to choose the protocol manually. Many VPN applications automatically select an appropriate option.
However, having a choice can be useful if you encounter compatibility or performance problems.
5. Consider the Server Network
VPN providers often advertise the number of servers and countries they support.
Those figures can be useful, but they shouldn’t be your only measurement.
Ask:
- Where are the servers located?
- Are there servers in the locations you actually need?
- Does the provider operate servers in your region?
- Are some locations virtual rather than physically located there?
- Does the provider offer multiple servers in popular locations?
- Are specialized servers available?
A provider with thousands of servers isn’t automatically better for every user.
If you mainly need a VPN for privacy while traveling, for example, you may care more about reliable coverage in the countries you visit than about the provider’s total worldwide server count.
6. Check the Supported Devices
Before subscribing, make sure the VPN works on the devices you actually use.
Common platforms include:
- Windows
- macOS
- Android
- iPhone and iPad
- Linux
- Routers
- Browser extensions
- Smart TVs and streaming devices
Also check whether the provider’s features are available on every platform.
A VPN might support Windows, Mac, Android and iOS while offering a different set of features on each.
7. Look at Simultaneous Connections
If you want to use one subscription across several devices, check how many connections the provider allows at the same time.
For example, you might want to connect:
- A laptop
- A smartphone
- A tablet
- A home computer
Some providers allow many simultaneous connections, while others impose lower limits.
Don’t confuse supported devices with simultaneous connections.
A service can support an operating system without allowing unlimited devices to connect at the same time.
8. Check for a Kill Switch
A kill switch is a feature offered by many VPN applications.
Its purpose is to help prevent your device from continuing to send traffic over the normal internet connection if the VPN connection unexpectedly drops.
This can be useful when maintaining the VPN connection is important to you.
However, kill-switch behavior can vary between providers and operating systems.
When comparing VPNs, check:
- Whether a kill switch is available
- Which devices support it
- Whether it can be customized
- What happens when the VPN connection drops
9. Consider DNS and IP Address Leak Protection
A VPN can provide privacy benefits only if traffic that should be routed through the VPN isn’t unintentionally exposed outside it.
Some VPN providers therefore advertise features designed to reduce the risk of DNS or IP address leaks.
When comparing providers, check what leak protection they provide and whether it applies to your particular operating system and connection configuration.
This is another reason to avoid choosing a VPN solely based on its server count or subscription price.
10. Look at Connection Performance
Privacy is important, but a VPN that significantly interferes with your everyday internet use may become frustrating.
VPN performance can depend on:
- Your internet connection
- Distance to the VPN server
- Server load
- VPN protocol
- Device hardware
- Network conditions
- Provider infrastructure
Instead of assuming that the provider advertising the fastest speeds will be fastest for you, consider whether the service offers servers near your location and whether it provides appropriate connection options.
11. Check the VPN’s Additional Features
Many VPN providers now offer features beyond the basic VPN connection.
Depending on the service, you might find:
- Threat or malware blocking
- Tracker blocking
- Ad blocking
- Dark web monitoring
- Password management
- Dedicated IP options
- Split tunneling
- Multi-hop connections
- Obfuscated servers
- Identity protection
Additional features can be useful, but don’t assume that more features automatically make a VPN better.
Ask whether the feature solves a problem you actually have.
For example, if you already use a password manager you trust, you may not need a VPN subscription that includes another password manager.
12. Understand Split Tunneling
Split tunneling allows you to choose which traffic uses the VPN and which traffic uses your normal internet connection.
This can be useful in situations where you want certain applications to use the VPN while allowing other applications to connect normally.
However, split tunneling isn’t necessary for everyone.
If you don’t have a particular use case for it, there’s no reason to choose one VPN simply because it offers this feature.
13. Consider Privacy When Choosing Free vs. Paid VPNs
Free VPN services can be tempting because there is no subscription cost.
But price isn’t the only consideration.
If a company provides a service without charging a traditional subscription fee, it’s worth understanding how the business operates and what information it collects.
The FTC has repeatedly advised consumers to pay attention to how online services collect and share personal information rather than assuming that a service is private simply because it has privacy-related features.
If privacy is your primary reason for using a VPN, investigate the provider’s business model and privacy practices carefully.
14. Compare the Total Cost
Price is still important, but look beyond the advertised introductory rate.
Check:
- Monthly price
- Annual price
- Introductory discount
- Regular renewal price
- Number of devices
- Available payment options
- Refund policy
- Cancellation terms
- Additional charges
A service that appears inexpensive during the first year may have a substantially different renewal price.
When comparing VPNs, consider what you expect to pay over the period you actually intend to use the service.
15. Check the Cancellation and Refund Terms
Before subscribing, find out what happens if you change your mind.
Look for:
- Refund period
- Eligibility requirements
- Cancellation method
- Automatic renewal
- Whether partial refunds are available
- Whether promotional purchases have different conditions
Don’t assume that every VPN has identical refund or cancellation terms.
Check the provider’s current terms before purchasing.
16. Think About What You Actually Need a VPN For
Different users may have very different reasons for using a VPN.
If privacy is your priority
Pay particular attention to:
- Privacy policy
- Logging practices
- Data collection
- Security practices
- Leak protection
If you’re frequently traveling
Consider:
- Server locations
- Supported devices
- Connection stability
- Public Wi-Fi use
- Ease of switching servers
If you need multiple devices
Look closely at:
- Simultaneous connections
- Supported platforms
- Router support
If you want additional security tools
Compare:
- Threat protection
- Tracker blocking
- Malware blocking
- Additional privacy features
The best VPN for one user may not be the best VPN for another.
VPN Comparison Checklist
Before choosing a VPN, consider the following:
| Factor | What to Look For |
|---|---|
| Privacy policy | What information is collected and why? |
| Logging | What connection or usage information is retained? |
| Encryption | How is your VPN connection protected? |
| Protocols | Which VPN protocols are supported? |
| Server network | Are the locations you need available? |
| Devices | Does it support your devices? |
| Simultaneous connections | How many devices can connect at once? |
| Kill switch | Is it available on your devices? |
| Leak protection | How does the service handle DNS/IP leaks? |
| Performance | Is the service suitable for your connection and use? |
| Additional features | Which extras are actually useful to you? |
| Price | What will you pay initially and at renewal? |
| Cancellation | What are the refund and cancellation terms? |
What Should You Prioritize?
If you aren’t sure where to start, prioritize the factors that directly relate to your reason for buying the VPN.
For most users, a sensible starting point is:
1. Privacy practices
Understand what the provider collects and how it handles your information.
2. Security
Look at encryption, protocols, leak protection, and other connection-security features.
3. Compatibility
Make sure the service works with the devices and platforms you use.
4. Reliability
Consider server availability, connection stability, and performance.
5. Cost
Compare the actual ongoing price rather than focusing only on the introductory offer.
6. Additional features
Only give significant weight to extras that you are likely to use.
A VPN Is Not Complete Online Security
It’s also important to keep expectations realistic.
A VPN can provide an encrypted connection and improve privacy in certain situations, but it doesn’t replace:
- Antivirus protection
- Strong passwords
- Multifactor authentication
- Software updates
- Secure account settings
- Careful browsing habits
- Phishing awareness
CISA guidance also emphasizes that VPN security depends on properly secured endpoints and configurations; a VPN itself isn’t a guarantee that the connected device or network is secure.
The FTC similarly recommends broader security practices such as keeping software updated and using multifactor authentication to protect online accounts.
Final Thoughts
Choosing a VPN is about more than finding the lowest price or the provider with the largest server count.
Look at the provider’s privacy practices, logging policies, encryption and protocols, server network, supported devices, connection features, performance, additional tools, and long-term cost.
Most importantly, start with your own needs.
A VPN with every possible feature isn’t necessarily the right choice if you only need a reliable privacy tool. Likewise, a low-cost VPN may not provide the features or privacy practices you consider important.
ProtectionSeek is designed to help consumers research and compare VPN and online privacy services based on the factors that matter when choosing a provider.
Explore ProtectionSeek’s VPN & Online Privacy category to compare available providers and learn more about their features and plans.
Disclosure
ProtectionSeek may receive compensation from affiliate links when a visitor purchases a product or service through certain links on our website. This does not change the price you pay. VPN features, pricing, privacy policies, server locations, supported devices, and terms can change, so review the provider’s current information before making a purchase.